Please find answers to frequently asked questions below.
For further assistance, please send a support request.
How do I download Siemens software/licenses via Online Software Delivery?
OSD End Users Guide (Step-by-step screen shots)
OSD USER GUIDE (Comprehensive users guide)
SUPPORT CONTACT INFORMATION
For all support questions you may call 1-800-241-3138 and you will be directed to the support group that
can assist you. Call 800-333-7421 for after-hours emergency support.
DOWNLOAD AND LICENSE MANAGEMENT
For technical questions regarding downloads or license management input your question to the Online
Support system at: http:\\www.siemens.com\automation\support-request or by phone at 423-262-2522
between the hours of 8 AM and 6 PM (EST).